Description
P@H™ refers to a paper ticket printed on A4.
P@H is an unregistered trademark of trainline.com ltd and is subject to a trademark application.
The P@H Ticket is a new ticket type being trialed by several train companies in association with us, Trainline.com Limited, and is provided as part of the general Trainline.com Limited booking service, governed by the Website Terms and Conditions which shall apply to your booking in addition to these P@H Trial Ticket Terms and Conditions.
P@H tickets offer value for money fares when buying up to 18:00 one day before travel.
Each fare is based on a single fare journey.
To get the best fare you can "mix and match" with other tickets. If you wish to travel on a train not specified, then you can purchase the ticket from the main website, the ticket will either then be posted to your address or collected from a station self service machine.
These fares will sell quickly so we advise that you book early.
Train Operator
P@H tickets are available with Virgin Trains, National Express East Anglia, First Capital Connect and Grand Central.
Refer to section 2 for any terms and conditions specific to the train company you are travelling with.Section 1: General Terms and Conditions
Booking Deadlines
Tickets must be booked by 18:00 one day before travel and are subject to availability.
Discounts
No discounts apply.
Refunds
All P@H tickets are Non-Refundable.
Train Cancellation and Delay
Please refer to the National Conditions of Carriage.
Reservations
Reservations are compulsory, where they are available, and must be made at the time of the booking.
Changes to Travel Plan
No changes to travel are allowed.
Conditions
By accepting these terms you are confirming that you have access to and can use a printer of suitable specification to print these tickets.
Your journey must be on the date and time specified on the ticket.
Payment card will be required as ID. The payment card holder must be travelling with the card used to make the booking to validate the P@H ticket at the station or once onboard the train.
No third party payments are allowed.
Your ticket must be scaled to fit, and printed on, an A4 piece of blank, white paper and clearly printed using the normal mode on your printer.
You may not change or attempt to change any details on the ticket using electronic or other means.
Failure to meet any of these requirements will invalidate your ticket(s) and may result in you having to pay the full fare applicable to the service on which you are traveling.
Acceptance of this ticket is at the discretion of the train manager or ticket inspector.
We reserve the right to withdraw this ticket type at 24 hours notice. Notification will be via the registered e-mail address of the account used to make the booking.
You accept that, subject only to these terms and conditions, the P@H thetrainline promotion may be withdrawn or discontinued at any time in the sole discretion of Trainline.com Limited and that Trainline.com Limited shall bear no liability in respect of such withdrawal or discontinuation.
Validity
P@H fares are subject to availability. Tickets are available to use on selected services only. To offer you more flexibility, all P@H fares are sold as singles. If you wish to make a return journey, you can buy another P@H ticket. If you wish to travel on a train not specified, then you can purchase the ticket from the main website, the ticket will either then be posted to your address or collected from a station self service machine.
Your ticket is only valid for the date, train and reserved seat(s) shown on your ticket(s).
Break of Journey
You may not break and resume your journey at a station in-between except to change to/from appropriate connecting trains where these are shown on your ticket(s).
You must board and alight at the stated departure and arrival stations. You may not board or alight at other points on the route. If you do a penalty or full fare may apply.
Availability
Tickets will be sold up to 18:00 on the date prior to travel.
The most popular trains will sell out well in advance of this so customers are advised to book early.
Section 2: Terms and Conditions specific to train companies.
Grand Central: Single journey must be on the date on the ticket and completed by the following day. Outward and Return portions of a return ticket can be made within one calendar month. Reservations are not essential but are recommended for longer journeys. The outward portion of a Standard Open Return ticket is valid only in conjunction with the unused return portion.
In the event of a conflict between the train company and the general terms and conditions, the train company terms and conditions apply.
